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The final year's support renewal is prorated and automatically end on the End of Extended Support (End of Support Life) date.Īfter End of New Sale Availability, Symantec may continue to sell Education and Consulting services for the EOL product and version.įollowing this date, existing customers may no longer obtain additional licenses of an EOL product and version.Īll customer requests for new or renewed licenses of an EOL product and version shall be referred to their Sales representative or Partner for a discussion on how to migrate to the current version. Existing customers may continue to renew until End of Extended Support Life date, and to add quantity until the End of Access Date. The End of Life date starts the timeline and process leading to End of Support for the Major Release and its related Minor Releases and Maintenance Packs.įollowing this date, new customers are no longer able to order licenses, or initial support services through the price list for the EOL product and version. Important Dates of Note MilestoneĬeasing marketing or distributing of a product or a version release of Licensed Software. This computer will remain unprotected from viruses until virus definitions are downloaded to this computer.Application has encountered an error.Īnd event ID 4 - SRTSP - Error loading virus definitions.On April 3, 2017, Symantec announced the End of Life (EOL) for Symantec Endpoint Protection 12.1. I get event ID 40 - Symantec Endpoint Protection has determined that the virus definitions are missing on this computer. No other servers/clients report the same problem and they all use the same definitions. Stopping EndPoint - Doing this - - Same problem, after a few mins it reports corrupt defs.ĭoing the same as above but running the intelligent updater afterwards - same problem Running the intelligent updater - no effect Problem is I now have 1 client (my main file server and DC) where the defs are corrupt and I can't resolve it. Occasionally I'll get one client report a corrupt definition, so I usually just run the intelligent updater on them and it resolves it. I've got all my desktops/servers protected with Symantec Endpoint Protection 11.1 and has been working fine for over 18 months.
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